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What is the GOaL-e program ?

GWG's Organizational and Leadership - effectiveness program

Helping you more effectively lead your organization and maximize your success

When coaching a leader or assessing an organizations effectiveness, it's not enough just to understand their goals. One needs to also understand the culture and context. Only then can you have an understanding as to how employees are perceiving their working world and leadership.

 

Management often don't hear of dysfunctional processes or obstacles even when they ask staff. Climate surveys are popular but only scratch the surface. This is why a well thought out all encompassing approach can prove so value adding to leadership and ultimately the organization. You need a skilled and experienced facilitator to implement GOaL-e.

 

GOaL-e will:

  • Enhance your leadership potential, by identifying employee perceptions of you and the management team.

  • Identify improvement opportunities in your operational processes, by filtering employee input through a lens of the 10 leadership cylinders and the eyes of an experienced facilitator.

  • Improve efficiency, engagement of your staff and overall organizational effectiveness.

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GOaL-e involves:

  • Review of the leaders goals and business unit objectives, to tailor the process to each unit

  • Comprehensive interviews with employees (sample size varies based on degree of organizational challenge)

    • ​Interviews are conducted based on over 80 questions linked to good management practices built around the ten cylinders as below

    • All interviews are conducted in an open and secure atmosphere, with minimal time disruption of your staff

  • Goals, culture and employee perspectives are gathered, filtered through the 10 Leadership Cylinders (below) and the lens of an experienced facilitator

  • Identification of improvement opportunitites and plans developed

  • Coaching support provided to client or members of the management team as required

 

Experience shows that boards, executives, owners, general managers, department heads and even union executive find the results of GOaL-e program to be accurate, therefore more readily accepting the recommendations as a solid basis for developing improvement actions and decision making.

GOaL-e management practices are based on conventional management practice which is boiled down into ten leadership cylinders, that all need to work together for maximum horsepower, namely:

  1. Customer focused

  2. Ambitious and striving for excellence

  3. Accountable for financial, social and environmental performance

  4. Innovation for the benefit of stakeholders

  5. Build and maintain good relations with key stakeholders

  6. Treat everyone with respect

  7. Focus on personal performance and development

  8. Healthy and engaging workplace

  9. Optimize how we work and strive for simplicity

  10. Never compromise on quality and business ethics

 

The interview approach is neutral and principle oriented:

  • Stakeholders and employees from the unit are identified and agreed with the client

  • An external, neutral yet experienced observer provides an edge in gathering information, often not shared with management

  • The resultant actions taken are also well supported by staff who feel they have had a voice in their development.

 

GWG Consulting Services has conducted thousands of interviews and never has information been provided that could identify an individual employee.

 

The value of this process has been proven in over 100 various sized organizations. Over 400 improvement opportunities have been addressed and numerous suggestions uncovered and quickly implemented.

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As GOaL-e is based on a thorough understanding of how the leader is perceived as leading, it provides an ideal coaching platform to addresses behaviors leaders demonstrate such as communication, motivation, empowerment and relationships. 

Testimonials

​"George (Principal of GWG Consulting) provided an excellent program to find out where we are in connection with our management practices and identifying areas for improvement. George’s demonstrated professionalism and encouraged openness from interviewees and management, engaged everyone in the process and rapidly built trust within the organization. As a fairly new President this was an extremely valuable process for us."  

General Manager, Europe

Is your organization firing on all cylinders?

 Contact GWG Consulting Services to learn how their disciplines can help you maximize your leadership and operational excellence while increasing performance. 

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